Privacy Policy
The Unexplained Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.unexplained.co (the “Site”) or use our services, including our radio broadcasts and shows.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details when you subscribe to our newsletter, register for an account, or contact us.
- Usage Data: Information about how you interact with our Site, including pages visited, time spent, and referring websites.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our services
- Processing transactions and fulfilling orders
- Sending newsletters and marketing communications (with your consent)
- Responding to your inquiries and providing customer support
- Analyzing Site usage and improving user experience
- Detecting and preventing fraud or unauthorized access
Information Sharing
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time (where processing is based on consent)
- Opt-out of marketing communications
To exercise these rights, please contact us using the information provided at the end of this policy.
Cookies
Our Site uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect Site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
The Unexplained Company
Email: privacy@unexplained.co
Website: www.unexplained.co
Last Updated: April 21, 2025